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19
TWO-YEAR WARRANTY
For the warranty period of 2 years after the purchase of the appliance, we will repair or
replace with a refurbished product (at our discretion), without any cost to you for either the parts
or labour, any machine or part that proves to be defective in terms of materials or workmanship.
EXCEPT FOR THE WARRANTY PROVIDED ABOVE, Coplax DOES NOT ACCEPT ANY OR ALL
OTHER IMPLIED WARRANTIES AND ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCT FOR ANY PERIOD AF T E R
T H E WARR A N T Y H A S E X P IRE D. Coplax will, at its sole discretion, repair or exchange a
product under warranty. NO credit will be issued. The remedies described above are your sole
remedies in the event of any breach of the warranty provided above.
Who is covered:
The original owner of a privately-owned Coplax appliance who can provide a dated proof of
purchase in the form of an invoice or receipt is covered. The warranty is not transferable. A copy
of the original dated proof of purchase needs to be sent by fax, email or post before the unit
is returned. Provide the model number of your appliance and a detailed description (preferably
typed) of the problem with the item. Enclose your description in an envelope and tape it directly
to the appliance before the box is sealed. Do not write anything on or alter the original box in any
way.
What this warranty does not cover:
Parts that normally require replacement, such as demineralization cartridges, «Clean Cube»,
active carbon filters, water wick filters and any other consumable item that needs regular
replacement except for material or workmanship defects.
Damage, failure, loss or deterioration due to ordinary wear and tear from abuse, misuse, neg-
ligence, accident, faulty installation, placement and operation, improper maintenance,
unauthorised repair, exposure to unreasonable temperatures or conditions. This includes
damage caused by misusing essential oils or water treatment and cleaning solutions.
Damage resulting from inadequate packaging or carrier mishandling of returned products.
Misplacement or loss of accessories such as nozzle, fragrance capsule, water tank cap etc.
Shipping and transportation costs to and from any place of repair.
Direct, indirect special or consequential damages of any type, including loss of profits or
other economic loss.
Transportation damage of a unit shipped from one of our retailers. Please contact them
directly.
This Warranty does not cover damage or defects caused by or resulting from failure to conform
strictly to Coplax’s specifications in connection with the installation, operation, use, maintenance,
or repair of the Coplax appliance.
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