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Part 1 • English
www.strongsat.com 37
Records the current program
A.1 Trouble Shooting
Occasionally receivers can hang-up (just like with PC) so you are recommended to
reset the receiver by disconnecting it from mains power. Wait 30 seconds and connect
to mains power again and now check if the unit is working as expected. If the receiver
does not work property after checking the trouble shooting section, please contact the
dealer. Don't open the receiver cover, it may cause an electrical shock due to high
current voltage and the warrantee of your receiver will be void if the receiver has been
opened.
Symptoms Cause Solution
The green/red lights
on front panel do not
light up.
The power cord is not
plugged in.
Check that the power cord is plugged
into the wall outlet.
No picture and sound TV is set to wrong
Channel.
Check if the TV is switched on and set
your TV to the correct EXT/AV or UHF
cbannel.
No picture and sound.
Problem in cable
connections between
receiver and TV
Check if the scart and/or RF cable is
connected correctly to the TV and to
the back of the receiver.
No picture and sound Receiver “hang-up” Switch off receiver; disconnect the main
power cord of the receiver from the
220V main power, After 30 seconds
reconnect to the main power and check
if it is working properly.
No sound
The receiver or TV is in
"MUTE" mode
Press file MUTE button on the remote
control unit of your receiver and TV.
No sound or picture
Problem in scart cable
connections between
Firmly press the scart connectors or the
backside of the TV and receiver
Part 1 • English
38 www.strongsat.com
receiver and TV Replace the scart cable
The receiver displays
the message ' No or
Bad signal"
Wrong satellite selected in
the menu.
Press the SAT button on the RCU and
select the correct satellite
The receiver displays
the message ' No or
Bad signal"
Wrong parameters set in
t
he menu.
Check settings in LNB- and Channel set
u
p menu.
The receiver displays
the message No or
Bad signal"
Wrong alignment of the
d
ish.
Ask your dealer to check the outdoor
unit and antenna cable to LNB
The RED and Green
lights on the front
panel of your receiver
are blinking
Overload of the maximum
available LNB power.
(Short circuit in the LNB
cable)
Disconnect the 220V main power and
ask your dealer to check the LNB cable.
The remote control is
not working,
The batteries of the remote
control are not inserted or
exhausted,
Check whether the batteries are
inserted correctly in your remote
control. Check the batteries, and if they
are exhausted, replace them.
20


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