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7. TROUBLE SHOOTING GUIDE
Trouble Possible reasons What to do
No picture or sound. No signal or weak signal. Check the LNB and scart connectors
and the dish installation.
The settings you have The digital set-top box was Before unplugging your
done in the menus have unplugged without first digital set-top box, wait for
not been changed. going to standby. going to standby.
The remote control is not working. The digital set-top box is in standby. Press the standby key
check if nothing blocks the front panel.
Remote control is incorrectly aimed. Change the batteries.
Battery exhausted.
You see the on-screen error message The dish installation is not correct Check the connections.
related with LNB short-circuit or cable connections have been If the problem persists, contact with
protection mode. made incorrect. the closest service for help.
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