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Before you call. .
Problem? Advice
The ignition won’t work.
(Gas and dual fuel models)
Check there is a spark when the
ignition button is depressed. If
there is no spark, check the
electricity supply is switched on at
the socket.
Check that the gas supply is
switched on.
Try another appliance in the
socket, if that works replace the 3
amp fuse in the cooker plug.
There’s condensation on the
doors.
Condensation is caused by hot,
moist air meeting a cooler surface
(i.e. the oven door). You cannot
always prevent it, but you can
minimise it when it happens by
doing the following:
Pre-heat the oven at a high
temperature before putting food in
the oven, and cover the food you
are cooking wherever possible.
Whenever you can, cook wet
foods at higher temperatures.
Don’t leave food in the oven to
cool down.
Automatic cooking will normally
produce condensation when the
oven is cooling down with food
inside.
There’s been a power failure
and the oven won’t work.
(models with clocks and
automatic programmers)
Switch off the electricity supply.
When the power returns - re-set
the programmer/Clock to the
correct time of day.
This will allow you to use your
appliance.
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