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Covering the following models:
Riva Vision Midi Wood - RVN-MIDW-2
Riva Vision - Freestanding Stove
Contents
DESIGN PROTECTION
The Vision design, including accessories, is protected by
Community Design Registration No. 001169338-0001
to Stovax Ltd
Appliance Commissioning Checklist ......................3
User Instructions .......................................................4
Getting Started ...........................................................................4
User Instructions ........................................................................6
Care & Maintenance................................................................... 9
Troubleshooting ......................................................12
Installation Instructions ..........................................14
Installation Checklist ................................................................. 14
Pre-Installation Instructions ...................................................... 18
Installing the Appliance............................................................. 20
Commissioning ......................................................................... 26
Maintenance & Servicing ........................................28
Technical Appendix .................................................32
Spare Parts List ........................................................................36
Service Records ....................................................................... 38
If you have purchased your stove or fire from an authorised stockist
within our Expert Retailer Network, then automatically your product
will carry a 2 year warranty as standard. The 2 year warranty can be
further extended to a total warranty period of 5 years by registering
your Stovax Stove or Fireplace within one month of the latter of the
purchase date or installation date. Accordingly, the start date for
the warranty period is the date of purchase. During the registration
process, the Expert Retailer details will be required for your Extended
Warranty to be activated. Any product purchased outside of our Expert
Retailer Network will carry a standard 12 month, non-extendable
warranty.
It is a condition of the Extended Warranty that the installation complies
with the relevant Building Regulations and is carried out by a suitably
trained and qualified individual (HETAS in the UK or equivalent in other
countries) with the certificate of installation and the Commissioning
Report on Page 3 completed and retained by the end user.
Full terms and conditions are detailed in the Warranty Statement on
the Stovax website www.stovax.com. In the event of any conflict of
information the wording on the website shall prevail.
Important Note: Should any problems be experienced with your
product, claims must first be submitted to the Expert Retailer where
the appliance was purchased from who will offer immediate assistance
or contact Stovax on your behalf.
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