39SR 340, SR 420
English / USA
Your Warranty Rights and
Obligations
The U.S. Environmental Protection
Agency (EPA) and STIHL Incorporated
are pleased to explain the Emission
Control System Warranty on your equip-
ment type engine. In the U.S. new 1997
and later model year small off-road
equipment engines must be designed,
built and equipped, at the time of sale, to
meet the U.S. EPA regulations for small
non road engines. The equipment
engine must be free from defects in
materials and workmanship which
cause it to fail to conform with U.S. EPA
standards for the first two years of
engine use from the date of sale to the
ultimate purchaser.
STIHL Incorporated must warrant the
emission control system on your small
off-road engine for the period of time
listed below provided there has been no
abuse, neglect or improper maintenance
of your small off-road equipment engine.
Your emission control system includes
parts such as the carburetor and the
ignition system. Also included may be
hoses, and connectors and other
emission related assemblies.
Where a warrantable condition exists,
STIHL Incorporated will repair your
small off-road equipment engine at no
cost to you, including diagnosis (if the
diagnostic work is performed at an
authorized dealer), parts, and labor.
Manufacturer's Warranty
Coverage:
In the U.S., 1997 and later model year
small off-road equipment engines are
warranted for two years. If any emission-
related part on your engine is defective,
the part will be repaired or replaced by
STIHL Incorporated free of charge.
Owner's Warranty
Responsibilities:
As the small off-road equipment engine
owner, you are responsible for the
performance of the required mainte-
nance listed in your owner's manual.
STIHL Incorporated recommends that
you retain all receipts covering
maintenance on your small off-road
equipment engine, but STIHL
Incorporated cannot deny warranty
solely for the lack of receipts or for your
failure to ensure the performance of all
scheduled maintenance.
Any replacement part or service that is
equivalent in performance and durability
may be used in non-warranty
maintenance or repairs, and shall not
reduce the warranty obligations of the
engine manufacturer.
As the small off-road equipment engine
owner, you should be aware, however,
that STIHL Incorporated may deny you
warranty coverage if your small off-road
equipment engine or a part has failed
due to abuse, neglect, improper mainte-
nance or unapproved modifications.
You are responsible for presenting your
small off-road equipment engine to a
STIHL service center as soon as a
problem exists. The warranty repairs will
be completed in a reasonable amount of
time, not to exceed 30 days.
If you have any questions regarding your
warranty rights and responsibilities,
please contact a STIHL customer
service representative at 1-800-467-
8445 or you can write to
STIHL Inc.,
536 Viking Drive, P.O. Box 2015,
Virginia Beach, VA 23450-2015.
Coverage by STIHL Incorporated
STIHL Incorporated warrants to the
ultimate purchaser and each subse-
quent purchaser that your small off-road
equipment engine will be designed, built
and equipped, at the time of sale, to
meet all applicable regulations. STIHL
Incorporated also warrants to the initial
purchaser and each subsequent
purchaser that your engine is free from
defects in materials and workmanship
which cause the engine to fail to conform
with applicable regulations for a period
of two years.
Warranty Period
The warranty period will begin on the
date the utility equipment engine is
purchased by the initial purchaser and
you have signed and sent back the
warranty card to STIHL.
Not for California:
STIHL Incorporated Federal Emission Control
Warranty Statement
