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Steinel DualTech Manual

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Troubleshooting
Malfunction Cause Remedy
Light does not switch ON
L No supply voltage
L Lux setting too low
L No motion being detected
L Check supply voltage
L Slowly increase lux setting
until light switches ON
L Ensure unobstructed sensor
vision
L Check detection zone
Light does not switch OFF
L Lux setting too high
L Stay-ON time running out
L
Interference from unintended
sources of motion, e.g.: ceiling
fan, heater, HVAC, open doors
and windows
L Reduce lux setting
L Wait until stay-ON time
elapses; reduce stay-ON time
if necessary
L
Readjust coverage zone or
apply masking material
Sensor switches OFF in spite of
persons being present
L Stay-ON time too short
L Light-level threshold too low
L Increase stay-ON time
L Change light threshold
Sensor does not switch OFF
quickly enough
L Stay-ON time too long L Reduce stay-ON time
Sensor does not switch ON
quickly enough when ap-
proached from the front
L Reach is reduced when ap-
proached from the front
L Install additional sensors
L Reduce distance between
two sensors
Sensor does not switch ON when
persons are present in spite of it
being dark
L Lux setting too low L Sensor deactivated by
switch/button?
L Semi-automatic mode?
L Increase light-level threshold
Declaration of Guarantee
Declaration of Conformity
This product complies with
- Low-Voltage Directive 2014/25/EC
- EMC Directive 2014/30/EC
- RoHS Directive 2011/65/EC
- WEEE Directive 2012/19/EC
All rights are based on our guarantee period. We
guarantee that your STEINEL Professional sensor
product will remain in perfect condition and proper
working order for a period of 5 years. We guarantee
that this product is free from material, manufactur-
ing and design flaws. In addition, we guarantee that
all electronic components and cables function in
the proper manner and that all materials used and
their surfaces are without defects.
Making Claims
If you wish to make a claim, please send your prod-
uct complete and carriage paid with the original re-
ceipt of purchase, which must show the date of
purchase and product designation, either to your
retailer or directly to us at STEINEL (UK) Limited,
25 Manasty Road, Axis Park, Orton Southgate,
Peterborough, PE2 6UP. For this reason, we recom-
mend that you keep your receipt of purchase in a
safe place until the guarantee period expires.
STEINEL shall assume no liability for the costs or
risks involved in returning a product.
For information on making claims under the
terms of the guarantee, please go to
www.steinel-professional.de/garantie
If you have a guarantee claim or would like to ask
any question regarding your product, you are
welcome to call us at any time on our service
hotline 01733 366700.
GB
… 15 …


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