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Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with
problems that may occur when using your device. For many problems there is a simple
solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem Reason Suggestion
Red control lamp does
not shine
No power
Device does not (yet)
heat
Plug in device
Check the fuse
Red control lamp does not
shine during operation
Device has reached the
desired temperature
No defect, the lamp
clocks if the device is
heating
Fat runs onto the table Collector tray not cor-
rectly inserted
Collector tray not
inserted
Collector tray full
Empty the tray, reinsert
und check if placed
correctly
Browning of the food is
too low
Too low temperature
Grilling time too short
Increase temperature
or grilling time
Non-stick effect of grill
plate is bad / scratches in
the coating
Coating is damaged by
hard metal objects
No cause for complaint
Device does not heat any-
more
Device is connected to
a cable drum
Unwind the cable drum
completely and check
the fuse
Grill plate cannot be re-
moved
Thermostat controller
is still inserted
Remove the controller
first
15


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