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Troubleshooting
Dear Client,
Thank you for buying this high-quality STEBA product. The following table will help
you with problems that may occur when using your device. For many problems there
is a simple solution, because not everything that appears like a malfunction must be
serious. Please check the following list before contacting our customer service.
Problem Reason Solution
No light after plug-in
of the device
No power
To many devices at one
power cord
Check is plug is plugged-
in correctly
Check the fuse
A signal tone sounds
and no heat occurs
Pot is not in the middle of
the plate
Pot not suitable for induc-
tion
Min. diameter of 12cm
Use suitable cookware
Plate does not heat
anymore
Timer run out Set a new time
Error code „E0“ No or inappropriate cook-
ware
Check cookware
Let device cool down and
restart
Error code „E1 Internal overheat Let device cool down and
restart
Error code „E2“ The temperature of the
pot is too high
Take the pot from the de-
vice and let it cool down,
then restart
Error code „E3“ Voltage is unusual Let device cool down and
restart
17


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