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Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with pro-
blems that may occur when using your device. For many problems there is a simple
solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem Reason Suggestion
Device does not
work
It is not connected
Fuse has failed
Check the plug
Check the fuse
Lid does not close Sealing ring is missing or
incorrect mounted
Lid is not put correctly on
the device
Check the mounting of the
sealing ring
Check the lid lock mark
Lid does not open Pressure has not yet dis-
charged
Safety valve is in lock po-
sition
Release pressure with the
pressure release button
Steam discharges
between lid and
housing
Sealing ring is damage or
soiled
Replace sealing ring
Clean sealing ring
Safety valve does
not lock and no
pressure can be
built
Not enough liquid in the
cooking pot
Silicon plug on the valve is
soiled
Contact service
Occasional bangs Cooking pot is damp at the
bottom
Clean and dry before use
Rice is too soft Too much water Reduce water
Rice not totally
cooked
To less water Add more water
After cooking, leave the
rice for another 5 minutes
with the lid closed
22


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