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Troubleshooting Guide
SYMPTOM POSSIBLE
CAUSES
SOLUTIONS
Not Loud
Enough
Low battery Replace battery
Wax or debris in
the microphone or
receiver
Clean both
microphone and
receiver with
brush
Change wax
prevention system
Hearing change
Contact your
hearing care
professional
Inconsistent
Performance
Low battery Replace battery
Unclear,
Distorted
Performance
Low battery Replace battery
Defective hearing
instrument
Contact your
hearing care
professional
Dead
Low battery Replace battery
Wax or debris in
the microphone or
receiver
Clean both
microphone and
receiver with
brush. Change
wax prevention
system.
Hearing System Care
33


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