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a. To view TruLink app with larger font:
Select the Settings (on your Apple device) > Display & Brightness > Text Size.
Drag your finger to the right to enlarge text.
b. To view TruLink with bold text:
Display & Brightness > Bold Text (swipe right to enable).
It will ask permission to restart your Apple device.
19. Why does the TruLink microphone not work?
Upon first time access to the microphone screen within the TruLink app, it prompts the user for access to this
microphone feature. If the user selects no, the TruLink microphone will not work.
a. To enable microphone access:
Select Settings (on your Apple device) > TruLink > Enable Microphone.
20. How do I get my hearing aids not to stream when I go in to Facebook or other
programs like it?
Within the Facebook app, turn off auto play for video and photos.
21. How do I reduce battery drain on my Apple device?
a. Try reducing the brightness setting. See Apple’s recommendations:
https://www.apple.com/batteries/maximizing-performance/#ios
b. Additional options:
Turn off auto play features.
Turn off location services (only if car memory and/or geotags are not being used).
Recommend additional battery packs.
22. Can my Apple device ring into my hearing aids?
With iOS 9.0 or later the user can now set a default for audio routed directly to hearing aids.
Users can select Always, Never or Automatic.
a. Tap Settings > General > Accessibility > Hearing Aids > Audio Routing.
b. Choose the default route for audio from phone calls or media audio.
23. How can Streamboost be disabled?
a. Turn off auto-streaming in Settings of the Trulink App.
b. Change the auto-streaming memory from Streamboost to preferred memory for streaming.
9


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