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38
Limited Warranty
LIMITED WARRANTY:
This Limited Warranty provided by Starkey Laboratories, Inc. (“Starkey”), to
you, the original purchaser of a Starkey hearing instrument, covers your new
hearing instrument when sold by a hearing professional authorized by Starkey.
The duration of this Limited Warranty begins when you first take delivery of your
hearing instrument from an authorized hearing professional and ends twenty-four
(24) months later (“warranty period”).
LIMITATION ON DURATION OF IMPLIED WARRANTIES:
IMPLIED WARRANTIES, IF ANY, ARISING BY WAY OF STATE LAW, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY AND/OR ANY IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. There is no warranty of any nature
made by Starkey beyond this Limited Warranty. No person has authority to
enlarge, amend, or modify this Limited Warranty. Starkey is not responsible for
any undertaking, representation, or warranty (written, express, or implied) made
by any hearing professional or other person beyond those expressly set forth in
this Limited Warranty.
Some States do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you.
WHAT THIS LIMITED WARRANTY COVERS:
This Limited Warranty covers only a “defect” in the workmanship performed and/
or materials used to manufacture your hearing instrument. “Defect” means the
failure of the workmanship performed and/or materials used to conform the hearing
instrument to Starkey’s design and manufacturing specifications and tolerances.
Your hearing professional may have issued a warranty or service plan that goes
beyond the provisions of this Limited Warranty. Please contact him or her for
further information.
Starkey will either replace the hearing instrument or repair any covered defect in
your hearing instrument, provided that you deliver your hearing instrument to one
of Starkey’s authorized hearing professionals and notify the hearing professional
of the defect during the warranty period and within thirty (30) days of discovering
the defect. There will be no cost to you for Starkey’s repair or replacement of
the instrument itself, but the hearing professional may charge a fee for services
he or she provides. Performance of warranty repairs on your hearing instrument
shall not extend the duration of the warranty period. Any repairs performed on
your hearing instrument after the warranty period has expired shall be considered
“good will” repairs, which shall not alter the terms of this Limited Warranty.
HOW TO OBTAIN WARRANTY SERVICE:
Deliver your hearing instrument (at your expense) to the Starkey authorized hearing
professional from whom you purchased it. If that professional is unavailable,
visit www.starkey.com or call the toll-free telephone number on the back of the
Operations Manual to locate another authorized Starkey hearing professional.
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