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Hearing Instrument Care
SYMPTOM POSSIBLE
CAUSES
SOLUTIONS
Not Loud
Enough
Low battery Replace battery
Blocked
earmold/tubing/
earbud
Remove blockage
and clean
Hearing change
Contact your hearing
care professional
Debris buildup
Clean both
microphone and
receiver with brush
Inconsistent
Performance
Low battery Replace battery
Blocked
earmold/tubing/
earbud
Remove blockage
and clean
Unclear,
Distorted
Performance
Low battery Replace battery
Blocked
earmold/tubing/
earbud
Remove blockage
and clean
Defective hearing
instrument
Contact your hearing
care professional
Dead
Low battery Replace battery
Blocked
earmold/tubing
Remove blockage
and clean
Crimped tubing
Contact your hearing
care professional
Troubleshooting Guide
35


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