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SYMPTOM POSSIBLE CAUSES SOLUTIONS
Hearing
instrument not
responding
to telephone
command
Telephone keys not
emitting beep tones
Consult telephone
operator’s manual to
enable beep tones
T² not unlocked prior
to command
Press ** and listen for
unique T² indicator
Telephone too far
from hearing system
Bring telephone closer
to hearing system
microphone
Incorrect key command
Press ** to wake then
press 2 or 8 to increase
or decrease volume or
4 or 6 to change programs
if device has multiple
programs
Hearing
instrument
responded but
won’t respond to
later command
T² automatically
“sleeps” 20 seconds
after last command
Press ** to wake then
press key that corresponds
to desired action
Troubleshooting Guide
Operation
25


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