Garantinin geçerliliği, (üretici tarafından farklı şekilde belirtmesi dışında) ürünün piyasaya sürüldüğü ülkede geçerli kanunlar tarafından düzenlenir.
Ürünün, garanti geçerlilik süresinde, malzeme kalitesi, imalat veya uygunsuzluktan kaynaklanan nedenlerden ötürü hatalı çıkması halinde, imalatçı hatalı
kısımların değiştirilmesini garanti eder, haklı olarak aşınmış olmaları halinde, ürünlerin onarılmasını veya değiştirilmesini sağlar.
Garanti normal aşınmaya tabi olan parçaları (ltreler, torbalar, sert boru, esnek hortum, fırçalar, tekerlekler, vb. gibi aksesuarları) kapsamaz.
Garanti, aşağıdakilerin neden olduğu veya aşağıdakilerden kaynaklanan kusurları kapsamaz:
- doğru olmayan kullanım, izin verilmeyen kullanım, ihmalkarlık,
- ürünün evde kullanım amacıyla satılmış olması halinde, kiralama veya profesyonel kullanım,
- özel elkitabında öngörülen bakım kurallarına riayet edilmemesi,
- yetki sahibi olmayan personel veya merkezler tarafından yapılmış onarımlar,
- orijinal olmayan yedek parça veya aksesuarların kullanımı,
- taşıma, yabancı nesne veya maddeler, kaza nedeni hasarlar,
- ambar ve depolama problemleri.
Garantiyi geçerli kılmak için satın alma kanıtının ibraz edilmesi gerekir.
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