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Standard Horizon Quest X - GX1500S Manual

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Page 81GX1500S
15.2 FACTORY SERVICE
In the unlikely event that the radio fails to perform or needs servicing, please
contact the following:
Standard Horizon
Attention Marine Repair Department
10900 Walker Street, Cypress, CA 90630
Telephone (800) 366-4566
An “RA” Return Authorization number is not necessary to send a product in for
service. Include a brief note describing the problem along with your name,
return address, phone number, and proof of purchase.
15.3 TROUBLESHOOTING CHART
SYMPTOM
Transceiver fails to
power up.
Transceiver blows fuse
when connected to
power supply.
Popping or whining
noise from the speaker
while engine runs.
Sound is not emitted
from the internal or ex-
ternal speaker.
Receiving station report
low transmit power,
even with transceiver
set to HI power.
“HI BATTERY” or “LO
BATTERY” message is
appeared when the
power is turned on.
Your position is not dis-
played.
PROBABLE CAUSE
No DC voltage to the
transceiver, or blown
fuse.
Reversed power
wires.
Engine noise.
Accessory cable.
Antenna.
The power supply
voltage is too high or
too low.
Accessory cable.
Setting of the GPS
navigation receiver.
REMEDY
a. Check the 12VDC battery connections and the
fuse.
b. The PWR key needs to be pressed and held to
turn the radio on.
Check the power cable for DC voltage, or replace
the fuse (6A 250V).
Make sure the red wire is connected to the posi-
tive (+) battery post, and the black wire is con-
nected to the negative (-) battery post. If the fuse
still blows, contact your Dealer.
Reroute the DC power cables away from the en-
gine. Add noise suppressor on power cable.
Change to resistive spark plug wires and/or add
an alternator whine filter.
Check the connections of the accessory cable
(Possible short circuit on the External speaker
cable WHITE/SHIELD).
Have the antenna checked or test the transceiver
with another antenna. If the problem persists, con-
tact your Dealer for servicing.
Confirm that the connected power supply voltage
is not 17 volts or lower than 10 volts. Confirm that
the generator has not malfunctioned.
Check the accessory cable connection.Some
GPS use the battery ground line for NMEA con-
nection.
Check the output signal format of the GPS navi-
gation receiver. This radio requires NMEA0183
format with GLL, RMB, GGA, or GNS sentence
as an output signal. If the GPS has a baud rate
setting make sure to select 4800 and parity to
NONE.
… 81 …


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