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Troubleshooting • Receiver (BLACKBOX
TM
)
Problem Possible solutions
Impossible
to turn on the
receiver
Verify if there are batteries in the receiver.
Verify if the batteries are correctly installed (p.10).
Replace alkaline batteries.
The photos are
not transferred to
the BLACKBOX
TM
Synchronise together the BLACKBOX
TM
and the
camera before use (p.23).
Verify the quality of the wireless signal with the
option "Range Test" (p.22).
• Observe the maximum distance between the receiver
and the camera (250 ft) (p.22).
Install the latest update available for the receiver
and the camera (available on www.spypoint.com
under SUPPORT section).
• Use an SD card 1 GB to 8 GB max.
The BLACKBOX
TM
receiver does
not synchronize
with the TINY-W
BF
camera
Bring closer the 2 devices (p.22).
Install the latest update available for the receiver
and the camera (available on www.spypoint.com
under SUPPORT section).
The range test
of wireless signal
does not work
Verify if the receiver is turned on.
Synchronise together the BLACKBOX
TM
and the
camera before use (p.23).
• Bring closer the 2 devices (p.22).
Verify if the two antennas (BLACKBOX
TM
and camera)
are pointing up and they are placed approximately at
the same height (p.22).
• Install the receiver on the same side of the camera’s
antenna to have a stronger signal (p.22).
The device takes
water
• Verify if the cover is tightly closed.
• Verify if the rubber ring is correctly installed.
• Clean the rubber ring.
32


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