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If you have any other issues with your Elisa, please contact our customer service.
The yogurt is too sour.
The fat content of the milk was too low.
Yoghurt from whole milk tastes less
sour than yoghurt from semi-skimmed
milk.
The yoghurt was stirred or stored too
long. Yoghurt continues to ferment,
even when it's stored in the fridge.
Consume your yoghurt when its still
fresh if possible.
The yogurt is too grainy.
If you made yoghurt using powder, the
powder was not stirred evenly enough
into the milk. Try to stir through your
yoghurt with a hand mixer and let it stir
for another 2–3 hours.
CUSTOMER SERVICE
Do not try to repair the machine yourself.
In principle, our products have a legal warranty duty of 2 years. Further claims can
only be processed in conjunction with a proof of purchase. Wearing parts any war-
ranty claims, when usual abrasion has occurred. The durability is determined by the
respective handling and use of the products and is thus variable.
For questions concerning handling and functionality of our products, please contact
our customer-service:
Free hotline for Germany/Austria only: 0800 270 70 27
From other EU countries: +49 211 - 749 55 10*
*Different costs may apply.
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