Manual Spartherm Ebios Fire Kensington (page 11 of 16) (English)

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GB 11

5. GENERAL WARRANTY TERMS AND

CONDITIONS

5.1 SCOPE OF APPLICATION

These General Warranty Terms and Conditions apply to the relationship

between the manufacturer, Spartherm Feuerungstechnik GmbH, and the

dealer/ intermediary. They are not the same as the contract and warranty

terms and conditions which the dealer/intermediary passes on or may pass

on to its customers in a particular case.

5.2 GENERAL INFORM

This quality manufactured product is state of the art. The materials used

were meticulously selected and are constantly checked, as is our entire

production process Setting up or installing this product requires special-

ized knowledge. Our products may therefore only be installed and commis-

sioned by specialized firms and in compliance with statutory regulations as

amended.

5.3 WARRANTY PERIOD

The General Warranty Terms and Conditions apply only within the Federal

Republic of Germany and the European Union. The warranty period and

scope of the warranty in accordance with these terms and conditions shall

apply apart from the statutory guarantee, which remains unaffected.

Spartherm Feuerungstechnik GmbH offers a 24-months’ warranty on ebios-

fire units (stand-alone and inserts).

Spartherm Feuerungstechnik GmbH offers a 6-months’ warranty on wear-

ing parts in the area of the fire, such as wicks, burner mats, gaskets and

ceramics.

5.4 REQUIREMENT OF EFFECTIVENESS FOR THE

WARRANT

The warranty period starts on the date of delivery to the deal-er/intermedi-

ary. This must be verified from a document such as an invoice with the

dealer/intermediary’s confirmation of delivery. The warranty certificate

relating to the product must be produced by the claimant when making a

warranty claim.

If such proof is not produced Spartherm Feuerungstechnik GmbH shall not

be obliged to honour the warranty.

5.5 WARRANTY EXCLUSIONS

The warranty does not cover:

• Product wear

Wick / burner mat due to thermal load

• Surfaces

Discolouration of the paintwork or the galvanised surfaces of the fire

unit and/or the burner due to thermal load or overload.

• Glass:

Dirt caused by soot or burned-on residues of burnt materials. Colour

changes or other visual changes caused by thermal load.

• Use of unsuitable or unspecified fuel. The recommended fuel for your

ebios-fire is bioethanol with a concentration of more than 96%, marke-

ted by Spartherm Feuerungstechnik GmbH.

• Incorrect transport and/or storage

• Careless handling of breakable parts such as glass and ceramics

• Improper handling and/or use

• Improperly fuelling the unit

• Lack of maintenance

• Failure to follow the installation and operating instructions

• Unauthorized modifications to the unit

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Spartherm Ebios Fire Kensington Manual

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