611449
80
Zoom out
Zoom in
Previous page
1/84
Next page
Ui12, Ui16 User Manual
APPENDIX 01: NO SOUND?
NO SOUND? A TROUBLESHOOTING GUIDE
APP01: NO SOUND?
A Troubleshooting Guide.
One of the most common problems experienced with mixing consoles is nding that an input isn’t
appearing at an output. There are many possible reasons for this, but the best way to troubleshoot it is
to go through the expected signal path and workout where the ‘break’ is...
It is also important that you double checking all routing, assignments, and Solo / Mute Group status.
You can check the exact audio path of any signal by referring to the input signal path diagram in
Section 2.3.
Are Solos inactive?
Check for the yellow ‘S’ is shown in the Master Channel display or a yellow active solo indicator in the
DASHBOARD page, If a channel is soloed then all other channels may be muted.
This shouldn’t affect a main Left/Right or Mono output unless the MASTER + HP solo mode is enabled in the
SETTINGS.
Clear all active Solos either individually, or by using CLEAR SOLO in the DASHBOARD screen.
Check The input!
The physical input should be correctly connected. The physical input numbers correspond to the input channel
numbers in the Ui Control Software.
Is there anything on the meters?
By checking the Input and Output path meters, you should be able to localise a problem to a large extent.
The Input channel metering comes after the Mic/Line input but before the rest of the Input Channel. Therefore, if the input signal is
valid, and you have applied enough Gain, you should see a level indication on the input meters.
Output Channel metering is tapped just before the physical output.
Are they ‘in phase’?
Phase is only likely to cause an issue if coherent signals are applied to more than one channel and they are both
routed the same way. For example, you might be using a test signal, or using two channels for the same signal.
You can check if phase is an issue by switching the Phase (GAIN page) on ONE of those channels. If the audio comes back, then look
for the cause of the phase issue - it may be that a balanced connection has been wired incorrectly, for example.
80


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Soundcraft UI12 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Soundcraft UI12 in the language / languages: English as an attachment in your email.

The manual is 6,11 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info