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Sorel MHCC 24V Manual

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Maintenance
In the course of the general annual maintenance of your heating system, the functions of the controller should also checked
by a specialist and the settings should be optimized if necessary.
Performing maintenance:
lCheck the date and time See " Time & Date " on page 18
lAssess/check plausibility of statistics See " Statistics " on page 17
lCheck the error memory See " Notifications " on page 17
lVerify/check plausibility of the current measurement values See " Measurement values " on page 17
lCheck the switch outputs/consumers in manual mode See " Manual " on page 18
lPossible optimization of the parameters setting (only on customers request)
Tips
The service values include not only current measurement values and operating states, but also all of the settings for the con-
troller. Write the service values down just once after commissioning has been successfully completed.
In the event of uncertainty as to the control response or malfunctions the service values are a proven and successful method
for remote diagnosis. Write the service values down at the time that the suspected malfunction occurs. Send the service value
table by fax or e-mail with a brief description of the error to the specialist or manufacturer.
To protect against loss of data, record any statistics and data of particular importance at regular intervals.
Support Guideline
If there are errors with your device, please proceed as follows:
1. Read user manual
2. Check FAQ
3. Watch help-video on YouTube
4. Talk to an installation technician/tradesman
5. Contact SOREL Support - provide the following information:
What is the Problem? lInstallation problem
lNew problem
lChange request
Controller Type/Controller Name (9.1.)
Software Version (9.2.)
Program (7.1.)
Additional function (7.7. - 7.12.)
Accessories (e.g. room thermostats + Software Version)
Sensor values of the sensors (1.1. - 1.10.)
Error messages/frequency of error/error description
Further Information
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Others manual(s) of Sorel MHCC 24V

Sorel MHCC 24V User Manual - German - 30 pages

Sorel MHCC 24V User Manual - French - 28 pages


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