For details on the Google Assistant, refer to the following website:
https://assistant.google.com
https://g.co/headphones/help
Operating the headset with the Google Assistant
By saying specific words on the Google Assistant, you can perform noise canceling settings or other operations of the
headset.
For details, refer to the following website (*):
https://support.google.com/assistant/answer/7172842#headphones
Hint
Check or update the software version of the headset with the “Sony | Headphones Connect” app.
When the Google Assistant is not available for reasons such as not being connected to the network, the voice guidance “The
Google Assistant is not connected” is heard from both headset units (or from the headset unit you are wearing).
If you do not see [Finish headphones setup] on the Conversation View of the Google Assistant app, delete the pairing information
for the headset from the Bluetooth settings of your smartphone and redo the pairing process.
Note
When you perform the initial setup for the Google Assistant on your smartphone, which touch sensor function on the left or right
unit of the headset is set as the Google Assistant depends on the settings for the headset functions and usage conditions. You
can restore the touch sensor back to its previous functions by changing its settings on the “Sony | Headphones Connect” app.
The Google Assistant can be assigned to the headset unit with the touch sensor that has the music playback function assigned.
When you want to use the Google Assistant on either unit of the headset, assign the music playback function to the headset unit
you want to use, and then assign the Google Assistant.
On the headset unit to which the music playback function is not assigned, the Google Assistant cannot be used.
You can change the function assignments to the touch sensors of the left and right units using the “Sony | Headphones Connect”
app.
The Google Assistant and Amazon Alexa cannot be assigned to the headset at the same time.
When either the left or right unit of the headset is set for the Google Assistant and the headset is connected to an iPhone/iPod
touch via Bluetooth connection, if the function of the headset unit without the Google Assistant is changed with the “Sony |
Headphones Connect” app, the function assignment of the headset unit with the Google Assistant is cleared automatically.
If the left unit of the headset is set to be able to use the Google Assistant, Service Link is automatically turned off.
If Service Link is turned on after the left unit of the headset is set to be able to use the Google Assistant, the function of the left
unit will return to the factory settings (switch the noise canceling function and Ambient Sound Mode, etc.). You can restore the
unit back to its previous functions by changing its settings on the “Sony | Headphones Connect” app.
The Google Assistant is not available during software update of the headset.
When you use the Google Assistant during software update, the voice guidance “The Google assistant is not available during
update. Please wait a moment until the update completes.” is heard from both headset units (or from the headset unit you are
If no voice command is detected while holding your finger to the touch sensor, notifications are read out when
your finger is released.
It is not the case that the headset is compatible with all the specifications described in the web site.
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