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Finding a lost device
If you have a Google™ account, the “Protection by my Xperia” web service can help
you locate and secure your device if you ever lose it. If you have activated this service
on your device, you can:
Locate your device on a map.
Sound an alert even if the device is in Do not disturb mode.
Remotely lock the device and make the device display your contact details to anyone
who finds it.
Remotely clear the internal and external memory of the device as a last resort.
The “Protection by my Xperia” service may not be available in all countries or regions.
If you’ve cleared the internal memory of the device using the “Protection by my Xperia” web
service, you must sign in to a Google™ account that was previously synced on this device the
next time you turn on the device.
To activate the Protection by my Xperia service on your device
1
Make sure you have an active data connection.
2
From your Home screen, tap .
3
Find and tap Settings > Security > Protection by my Xperia > Activate.
4
Mark the checkbox to agree with the terms and conditions of using the
Protection by my Xperia service, then tap Accept.
5
If prompted, sign in to your Google™ account, or create a new one if you don’t
have one.
6
Enable location services on your device if this function is not already enabled.
To verify that the Protection by my Xperia service can locate your device after you activate the
service, go to
myxperia.sonymobile.com
and sign in using the Google™ account that you have
set up on your device.
If you are using a device with multiple users, note that the Protection by my Xperia service is
only available to the user who is logged in as the owner.
Finding a lost device using Android™ Device Manager
Google™ offers a location and security web service called Android™ Device
Manager. You can use it in parallel with, or as an alternative to, the my Xperia service.
If you lose your device, you can use Android™ Device Manager to:
Find and show where your device is located.
Ring or lock your device, erase everything on it, or add a phone number to the lock
screen.
For additional information about Android™ Device Manager, go to
www.support.google.com
.
Android™ Device Manager does not work if your device is turned off or if it does not have a
connection to the Internet. The Android™ Device Manager service may not be available in all
countries or regions.
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