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Updating your device using Xperia™ Companion
To update your device using a computer
1 Using a USB Type-C cable, connect your device to the computer.
2 Make sure that the screen of your device is unlocked, and that the USB
connection mode on the device is set to File transfer.
3 Open Xperia Companion, if it is not automatically launched.
4 Make sure that the computer can access the internet.
5 Computer: If a new software update is detected, a popup window appears.
Follow the on-screen instructions to run the relevant software updates.
If you don’t have the Xperia Companion software installed on the relevant computer,
connect your device to the computer and follow the on-screen installation instructions.
Make sure that you are using the USB Type-C cable that came with your device and that it is
properly connected to the device and computer.
Maintenance using a computer
Xperia Companion
Xperia Companion is a software service which provides a collection of tools and
applications you can use when you connect your device to a computer. With Xperia
Companion, you can:
Update or repair your device’s software.
Transfer your content from an old device using Xperia Transfer.
Back up and restore content on your computer.
Sync multimedia content – photos, videos, music and playlists – between your
device and computer.
Browse files on your device.
To use Xperia Companion, you need an internet-connected computer running one
of the following operating systems:
Microsoft® Windows® 7 or later
Mac OS® X 10.11 or later
Learn more and download Xperia Companion for Windows or Mac at
http://support.sonymobile.com/global-en/xperia-companion/
.
Managing files using a computer
Use a USB Type-C cable connection between a Windows computer and your device
to transfer and manage your files.
Once your device and the computer are connected, you can choose if you want to
charge your device or transfer files. Your computer will detect your device once you
tap ALLOW.
With Xperia Companion you can access the file system of your device. If you do not
have Xperia Companion installed, you are requested to install it when you connect
your device to the computer.
Always use a USB cable intended for your
specific Xperia model and make sure it is
completely dry.
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38


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