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Dual SIM devices work with either one or two SIM cards inserted. You can get
incoming communication to both SIM cards and select which number to place
outgoing communication from. Before using multiple SIM cards, you need to
enable them and select a SIM card which will handle data trac.
You can forward calls that come in on SIM 1 to SIM 2 when SIM 1 is unreachable,
and vice versa. This function is called Dual SIM reachability. You must enable it
manually. See
Forwarding calls
on page 66.
To enable or disable the use of two SIM cards
1 Find and tap Settings > Network & Internet > Dual SIM.
2 Tap the SIM 1 and SIM 2 sliders to enable or disable the SIM cards.
To rename a SIM card
1 Find and tap Settings > Network & Internet > Dual SIM.
2 Select a SIM card and enter a new name for it.
3 Tap OK.
To select which SIM card handles data trac
1 Find and tap Settings > Network & Internet > Dual SIM > Mobile data.
2 Select the SIM card you want to use for data trac.
For higher data speeds, select the SIM card that supports the fastest mobile network, for
example, LTE.
Finding the IMEI number(s) of your device
Your device has one or two unique identification numbers that are referred to as
IMEI or Product ID. You should keep a copy of this. You may require it if your device
is stolen or when contacting support.
Dual SIM devices only: Your device has two IMEI numbers, one for each SIM card
slot.
To view your IMEI number(s) using the dialpad
1 Find and tap
.
2 Tap
.
3 Enter *#06# into the dialpad. The IMEI number(s) are displayed
automatically.
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