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If your device can't read content on the memory card, you may need to format the
card. Note that all content on the card gets erased when you format it.
If you are sharing a device with multiple users, you must log in as the owner, that is, the
primary user, to be able to perform certain actions, such as transferring data to the memory
card and formatting the memory card.
To view the memory status
1
From your Home screen, tap .
2
Find and tap Settings > Storage & memory.
To view the amount of free and used RAM
1
From your Home screen, tap
.
2
Find and tap Settings > About phone > Diagnostics > Facts.
To clear the cache memory for all applications
1
From your Home screen, tap
.
2
Find and tap Settings > Storage & memory.
3
Tap
, then tap Advanced > Storage > Internal storage, then find and tap
Cached data > OK.
When you clear the cache memory, you don't lose any important information or settings.
To transfer media files to the memory card
1
Make sure you have a memory card inserted into your device.
2
From your Home screen, tap
.
3
Find and tap Settings > Storage & memory > Transfer data.
4
Mark the files that you want to transfer to the memory card.
5
Tap Transfer.
To stop applications and services from running
1
From your Home screen, tap .
2
Find and tap Settings > Apps.
3
Select an application or service, then tap FORCE STOP > OK.
To format the memory card
1
From your Home screen, tap
.
2
Find and tap Settings > Storage & memory.
3
Tap , then tap Advanced > Storage > SD Card > , then tap Settings > Format
> Erase & format.
All content on the memory card gets erased when you format it. Make sure you
first make
backups of all data that you want to save. To back up your content, you can copy it to a
computer. For more information, see
Managing files using a computer
on page 126.
Smart cleaner
Using Smart cleaner you can improve device performance by automatically
optimising storage and memory depending on frequency of app use.
To enable or disable Smart cleaner
1
From your Home screen, tap
.
2
Find and tap Settings > Storage & memory.
3
Tap the slider beside Smart cleaner.
Managing files using a computer
Use a USB Type-C™ cable connection between a Windows
®
computer and your
device to transfer and manage your files. Once the two devices are connected, you
126
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126


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