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Support and maintenance
Support for your device
Use the Support application on your device to search a User guide, read
troubleshooting guides, and find information about software updates and other
product-related information.
To access the Support application
1
From your Home screen, tap
.
2
Find and tap , then select the required support item.
Connect to the Internet when using the Support application for the best available support.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the individual applications.
Xperia™ Tips
Using Xperia™ Tips you can get useful information for your device via notifications,
and learn all you need to get started.
To enable or disable Xperia™ Tips
1
From your Home screen, tap .
2
Find and tap Settings > Introduction & Tips.
3
Tap the Xperia™ Tips slider.
Help us improve our software
You can allow the sending of usage info from your device so that Sony Mobile can
receive anonymous bug reports and statistics that help improve our software. None
of the information gathered includes personal data.
To allow the sending of usage info
1
From your Home screen, tap
.
2
Find and tap Settings > About phone > Usage info settings.
3
Mark the Send usage info checkbox if it is not already marked.
4
Tap Agree.
Computer tool
Xperia™ Companion is available to help you connect your device to a computer and
manage content such as contacts, movies, music and photos.
This device has a capless USB Type-C™ port. If your device gets exposed to water, ensure the
USB Type-C port is completely dry before inserting a USB Type-C cable.
Xperia™ Companion
Xperia™ Companion is a software service which provides a collection of tools and
applications you can use when you connect your device to a computer. With Xperia™
Companion, you can:
Update or repair your device’s software.
Transfer your content from an old device using Xperia™ Transfer.
Back up and restore content on your computer.
Sync multimedia content – photos, videos, music and playlists – between your device
and computer.
Browse files on your device.
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