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Make sure that you are using the USB Type-C cable that came with your device and that it is
properly connected to the device and computer.
Maintenance using a computer
Xperia Companion
Xperia Companion is a software service which provides a collection of tools and
applications you can use when you connect your device to a computer. With Xperia
Companion, you can:
Update or repair your device’s software.
Transfer your content from an old device using Xperia Transfer.
Back up and restore content on your computer.
Browse les on your device.
Managing les using a computer
Use a USB Type-C cable connection between a Windows computer and your device
to transfer and manage your les.
Once the two devices are connected, you can choose if you want to charge your
device, transfer les, use it as a power supply or use it for MIDI input. Your
computer will detect your device when you select the Transfer les connection
mode. The default connection mode is set to Charge this device.
With Xperia Companion, you can access the le system of your device. If you do
not have Xperia Companion installed, you are requested to install it when you
connect your device to the computer.
Note
Always use a USB cable intended for your specic Xperia model and make sure it is
completely dry.
USB connection mode
You can use the Transfer les connection mode for managing les and updating
device software. This USB mode is used with Microsoft® Windows® computers.
Charging is enabled by default.
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Internet version. For personal use only.
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