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To unlock a blocked SIM card using the PUK code
1
Enter the PUK code and tap .
2
Enter a new PIN code and tap .
3
Re-enter the new PIN code and tap .
If you enter an incorrect PUK code too many times, you need to contact your network operator
to get a new SIM card.
Finding the identification number of your device
Your device has a unique identification number. This number is referred to as the IMEI
(International Mobile Equipment Identity). You should keep a copy of this number.
You may require it, for example, when you access the Xperia™ Care support service
to register your device. Also, if your device is stolen, some network providers can use
this number to stop the device from accessing the network in your country or region.
To view your IMEI number on the label strip
1
Open the cover for the nano SIM and memory card slot.
2
Remove the SIM/Memory Card tray.
3
Drag the strip outwards using your fingernail. The IMEI number is displayed on
the strip.
You can also view the IMEI number by opening the phone dialer and entering
*#06#.
To view your IMEI number via the device settings
1
From your Home screen, tap .
2
Find and tap Settings > About phone > Status > IMEI information.
Finding a lost device
If you have a Google™ account, the “Protection by my Xperia” web service can help
you locate and secure your device if you ever lose it. If you have activated this service
on your device, you can:
Locate your device on a map.
Sound an alert even if the device is in Do not disturb mode.
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17


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