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If your device can't read content on the memory card, you may need to format the
card. Note that all content on the card gets erased when you format it.
If you are using a device with multiple users, you must log in as the owner, that is, the primary
user, to be able to perform certain actions, such as transferring data to the memory card and
formatting the memory card.
To view the memory status
1
From your Home screen, tap .
2
Find and tap Settings > Storage.
To view the amount of free and used RAM
1
From your Home screen, tap
.
2
Find and tap Settings > Apps > Running.
To clear the cache memory for all applications
1
From your Home screen, tap
.
2
Find and tap Settings > Storage.
3
Tap Cached data > OK.
When you clear the cache memory, you don't lose any important information or settings.
To transfer media files to the memory card
1
Make sure you have a memory card inserted in your device.
2
From your Home screen, tap
.
3
Find and tap Settings > Storage > Transfer data to SD card.
4
Mark the file types that you want to transfer to the memory card.
5
Tap Transfer.
To move apps to the memory card
1
Make sure that you have a memory card inserted in your device.
2
From your Home screen, tap
.
3
Find and tap Settings > Apps .
4
Swipe across to the On SD card tab. A list appears showing the apps that can
be moved.
5
Select the app that you want to move, then tap MOVE TO SD CARD. After the
app is moved, a marked checkbox appears beside the app.
To stop applications and services from running
1
From your Home screen, tap
.
2
Find and tap Settings > Apps > Running.
3
Select an application or service, then tap STOP.
To format the memory card
1
From your Home screen, tap .
2
Find and tap Settings > Storage > Erase SD card.
3
To confirm, tap Erase SD card > Erase everything.
All content on the memory card gets erased when you format it. Make sure you make backups
of all data that you want to save before formatting the memory card. To back up your content,
you can copy it to a computer. For more information, see
Managing files using a computer
on
page 134 .
Managing files using a computer
Use a USB cable connection between a Windows® computer and your device to
transfer and manage your files. Once the two devices are connected, you can drag
and drop content between your device and the computer, or between your device's
internal storage and SD card, using the computer's file explorer.
134
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134


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