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Support and maintenance
Support for your device
Use the Support application in your device to search a User guide, read
troubleshooting guides, and find information about software updates and other
product-related information.
To access the Support application
1
From your Home screen, tap
.
2
Find and tap , then select the required support item.
For best support available, we recommend connecting to the Internet when using the Support
application.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.
Computer tools
There are a number of tools available to help you connect your device to a computer
and manage content such as contacts, movies, music and photos.
This device has a capless USB port. If your device gets exposed to water, ensure the USB port
is completely dry before inserting a USB cable.
Xperia™ Companion
Xperia™ Companion is a computer software with a collection of tools and
applications you can use when you connect your device to a computer. With Xperia™
Companion, you can:
Update or repair your device’s software.
Transfer your content from an old device using Xperia™ Transfer.
Back up and restore content on your computer.
Sync multimedia content – camera content, music and playlists between your device
and computer.
Browse files on your device.
To use Xperia™ Companion, you need an Internet-connected computer running one
of the following operating systems:
Microsoft
®
Windows
®
7 or later
Mac OS
®
X 10.8 or later
You can download Xperia™ Companion at
http://support.sonymobile.com/tools/xperia-companion.
Updating your device
You should update the software on your device to get the latest functionality,
enhancements and bug fixes in order to ensure optimal performance. When a
software update is available, appears in the status bar. You can also check for new
updates manually.
The easiest way to install a software update is to do it wirelessly from your device.
However, some updates are not available for wireless download. You then need to
use the Xperia™ Companion software on a PC or on an Apple
®
Mac
®
computer to
update your device.
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