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To repair the device software using Xperia Companion
No
te
Before performing a software repair, make sure you know your Google account username
and pas
sword. Depending on your security settings, you may need to enter them in order to
restart the device after a software repair.
1 Make sure that Xperia Companion is installed on the computer.
2 Open the Xperia Companion software on the computer and click Software repair
on the main screen.
3 Follow the instructions that appear on the screen to reinstall the software and
complete the repair.
Resetting your applications
You can reset an application or clear application data if your application stops
responding or causes issues with your device.
To reset application preferences
1 Find and tap Settings > Apps & notications.
2 Tap
(See all apps icon) to see all applications.
3 T
ap
(More icon) > Rese
t app preferences > Reset apps.
Hint
Resetting application preferences does not delete any application data from your device.
T
o clear application data
1 Find and tap Settings > Apps & notications.
2 Select an application or service, then tap Storage > CLEAR DATA > OK.
Note
When you clear application data, data for the selected application is deleted from your
devic
e permanently. The option to clear application data is not available for every
application or service.
To clear application cache
1 Find and tap Settings > Apps & notications.
2 Select an application or service, then tap Storage > CLEAR CACHE.
Note
The option to clear the application cache is not available for every application or service.
T
o clear the application default setting
1 Find and tap Settings > Apps & notications.
2 Select an application or service, then tap Advanced > Open by default > CLEAR
DEFAULTS.
Note
The option to clear the application default setting is not available for every application or
ser
vice.
Improving memory performance
The internal storage stores downloaded or transferred content along with personal
settings and data, and it tends to ll up as a result of normal usage. If the device
starts to slow down, or applications suddenly shut down, you should consider the
following:
Close running applications that you are not using.
42
Int
ernet version. For personal use only.
42


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