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Channels
The desired channel cannot be
selected
Switch between digital and analogue mode and select the desired digital/
analogue channel.
Some channels are blank Scrambled/Subscription only channel. Subscribe to the pay TV service.
Channel is used only for data (no picture or sound).
Contact the broadcaster for transmission details.
Digital channels are not
displayed
Contact a local installer to find out if digital transmissions are provided
in your area.
Upgrade to a higher gain aerial.
Digital Text does not appear
(only for the United Kingdom)
Check if “Location” is set to “Home”. If not, select “Auto Start-up” in
“Set-up” settings. After setting “Language” and “Country”, set
“Location” to “Home” (page 34).
General
Distorted picture and/or sound Keep the TV away from electrical noise sources such as cars,
motorcycles, hair-dryers or optical equipment.
When installing optional equipment, leave some space between the
optional equipment and the TV.
Check the aerial/cable connection.
Keep the aerial/cable TV cable away from other connecting cables.
The TV turns off
automatically (the TV enters
standby mode)
Check if the “Sleep Timer” is activated, or confirm the “Duration”
setting of “On Timer Settings” (page 34).
If no signal is received and no operation is performed in the TV mode
for 10 minutes, the TV automatically switches to standby mode.
The TV turns on automatically • Check if the “On Timer” is activated (page 34).
The remote does not function • Replace the battery.
A channel cannot be added to
the favourite list
Up to 999 channels can be stored in the favourite list.
HDMI equipment does not
appear on “HDMI Device
List”
Check that your equipment is “Control for HDMI” compatible
equipment.
Not all channels are tuned • Check support web site for cable provide information.
http://support.sony-europe.com/TV/DVBC/
You cannot select “Off” in
“Control for HDMI”
If any “Control for HDMI” compatible audio equipment is connected to
the TV, you cannot select “Off” in this menu. If you want to change the
audio output to the TV speaker, select “TV Speaker” in the “Speaker”
menu (page 35).
The screen suddenly turns
black
When the screen turns black with “XEL-1” displayed on and off, the
screen saver is activated. Press V/v/B/b, or 2 +/– to return to the
previously viewed screen.
If no operation is performed (such as switching the channels or adjusting
the volume control) for more than two and a half minutes when the
HDMI input is selected and no HDMI signal is input, the HDMI input
sign on the screen disappears and the screen turns black. Press V/v/B/b
or to display the sign again.
The home menu or “Settings
menu suddenly disappears
When no operation is performed (such as switching the channels or
adjusting the volume control) for more than two and a half minutes
while displaying the home menu or “Settings” menus, the screen returns
to the previously viewed screen.
Ghosting appears occasionally In order to protect the screen, the brightness of the screen is
automatically adjusted. When “Auto Brightness Control” is set to
“Low”, prolonged display of bright images may cause ghosting. In this
case, select “High” to reduce the ghosting.
The screen fades to dark
gradually
When no operation is performed (such as switching the channels or
adjusting the volume control) for more than two and a half minutes
while displaying still or motionless images, the screen fades to dark
gradually. Press HOME or OPTIONS to return to the normal screen.
Condition Explanation/Solution
42


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