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The other party says that the volume is too low
or high.
Adjust the [MIC Gain] level (page 19).
Echo or noise occurs during call conversations.
Reduce the volume.
[Speech Quality] is set to [Mode 1].
Set [Speech Quality] to [Mode 2] (page 19).
If ambient noise other than the phone call sound
is loud, try reducing this noise.
Shut the window if road noise is loud.
Lower the air conditioner if the air conditioner
is loud.
The phone sound quality is poor.
Phone sound quality depends on reception
conditions of the cellular phone.
Move your car to a place where you can
enhance the cellular phone’s signal if the
reception is poor.
The volume of the connected BLUETOOTH device
is low or high.
Volume level will differ depending on the
BLUETOOTH device.
Reduce the volume level differences between
this unit and the BLUETOOTH device (page 14).
The sound skips during audio streaming.
Reduce the distance between the unit and the
BLUETOOTH device.
If the BLUETOOTH device is stored in a case which
interrupts the signal, remove the case while
using the device.
Several BLUETOOTH devices or other devices
which emit radio waves are used nearby.
Turn off the other devices.
Increase the distance between the unit and
other devices.
Playback sound stops momentarily when this
unit is connecting to a cellular phone. This is not
a malfunction.
You cannot control the connected BLUETOOTH
device during audio streaming.
Check that the connected BLUETOOTH device
supports AVRCP.
Some functions do not work.
Check that the connecting device supports the
functions in question.
The name of the other party does not appear
when a call is received.
The other party is not stored in the phonebook.
Add the other party to the phonebook
(page 19).
A call is answered unintentionally.
The connecting phone is set to start a call
automatically.
[Auto Answer] of this unit is set to [3 sec] or [10
sec] (page 20).
Pairing failed due to time out.
Depending on the connecting device, the time
limit for pairing may be short. Try completing the
pairing within the time by setting a single digit
passkey.
The BLUETOOTH function cannot be operated.
Exit the source by pressing and holding SOURCE
for 1 second, then turn on the unit.
No sound is output from the car speakers during
a handsfree call.
If the sound is output from the cellular phone, set
the cellular phone to output the sound from the
car speakers.
MirrorLink™ function
Playback of an audio source is interrupted under
the MirrorLink™ function by a click sound each
time you tap on the smartphone.
Disable the click sound of your smartphone.
App Remote function
The smartphone’s display does not appear on
the unit.
The application in the smartphone cannot operat
by the unit.
The App Remote function does not show the
display of your smartphone on the unit’s display.
You cannot control applications installed to your
smartphone by the unit.
Control the application by your smartphone.
HDMI/MHL connection
(XAV-712BT/612BT only)
There is no picture and/or sound.
Make sure that the connected device is
compatible with the HDMI/MHL connection.
Restart the connected device.
Playback does not start automatically when the
HDMI/MHL connection cable is connected to the
device even though [Auto Input Change(MHL)] is
set to [ON].
Change the source by pressing the SOURCE
button.
The remote commander does not work on the
connected device.
The remote commander works only for an MHL
device. The available operation depends on the
connected device.
41


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