Help Guide
Wireless Noise Canceling Stereo Headset
WF-1000XM5
The available operating time is short, the battery power does not last long, the battery
life of the left and right headset units is different.
If you set the following functions, the available operating time of the battery becomes short.
Sound quality mode during Bluetooth playback: Priority on sound quality
Noise canceling function/Ambient Sound Mode
Equalizer
DSEE Extreme
Speak-to-Chat
Function to launch the voice assist function by your voice
Service Link
If you run the above settings at the same time, the available operating time of the battery becomes even shorter.
The left or right headset unit works as the main headset unit, so it consumes the rechargeable battery faster than the
other unit. There is a difference in remaining battery charge between the left and right headset units, but this is not a
malfunction.
The left or the right headset unit can be the “main headset unit” depending on the usage environment.
If you use both headset units immediately after using only one headset unit, there may be a difference in the
remaining battery charge. This is not a malfunction because the remaining battery charge on one side is consumed.
When you have finished using the headset, be sure to set the headset units into the charging case. If the headset is
placed in the pockets, etc., the headset recognizes that the headset is worn, and it may not turn off after a period of
time has passed.
Be sure to close the charging case lid to prevent the battery of the charging case from being consumed.
Placing devices that generate magnetic force, such as smartphones, magnetic wireless chargers, and magnetic
peripherals, close to the charging case may affect the detection of the opening and closing of the charging case lid.
Keep the charging case away from these devices.
The available battery operating time becomes shorter when talking on the phone than when listening to music.
Related Topic
Charging
Available operating time
5-048-298-11(5) Copyright 2023 Sony Corporation
