For details on Amazon Alexa and its capability, refer to the following website:
https://www.amazon.com/b?node=16067214011
Hint
You can use Amazon Alexa when you are wearing only one unit to which Amazon Alexa is assigned on your ear. When Amazon
Alexa is assigned to the headset and you are using only one headset unit, use the headset unit with Amazon Alexa assigned.
Check the setting of the headset with the “Sony | Headphones Connect” app.
Check or update the software version of the headset with the “Sony | Headphones Connect” app.
When Amazon Alexa is not available for reasons such as not being connected to the network, the voice guidance “Either your
mobile device isn’t connected; or you need to open the Alexa App and try again” is heard from both headset units (or from the
headset unit you are wearing).
Note
When you set up the headset on the Amazon Alexa app, which touch sensor function on the left or right headset unit is set as
Amazon Alexa depends on the settings for the headset functions and usage conditions. You can restore the touch sensor back to
its previous functions by changing its settings on the “Sony | Headphones Connect” app.
Amazon Alexa can be assigned to the headset unit with the touch sensor that has the music playback function assigned. When
you want to use Amazon Alexa on either headset unit, assign the music playback function to the headset unit you want to use,
and then assign Amazon Alexa.
On the headset unit to which the music playback function is not assigned, Amazon Alexa cannot be used. You can change the
function assignments to the touch sensors of the left and right units using the “Sony | Headphones Connect” app.
Amazon Alexa and Google Assistant cannot be assigned to the headset at the same time.
Amazon Alexa is not available in all languages and countries/regions. Alexa features and functionality may vary by location.
For details on the services provided by other companies such as Google Assistant or Amazon Alexa, consult each service
provider directly.
Sony shall assume no responsibility for any problems such as misunderstandings related to the services provided by other
companies.
5-048-298-11(5) Copyright 2023 Sony Corporation
