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Waarom kan ik geen documenten afdrukken?
Controleer of de printer aanstaat en of de printerkabel correct is aangesloten op de poorten op de printer en de computer.
Controleer of de printer compatibel is met het Windows-besturingssysteem dat op de computer is geïnstalleerd.
U moet mogelijk een printerstuurprogramma installeren voordat u de printer kunt gebruiken. Raadpleeg de handleiding
van de printer voor meer informatie.
Als de printer niet werkt nadat de computer weer wordt geactiveerd vanuit een energiebesparingsmodus (stand-by of
slaapstand), start u de computer opnieuw op.
Als de printer over functies voor bidirectionele communicatie beschikt, kunt u mogelijk afdrukken door deze functies op
de computer uit te schakelen. Voer de volgende stappen uit:
1 Klik op Start en selecteer Configuratiescherm.
2 Klik op Printers en andere hardware.
3 Klik op Printers en faxapparaten.
4 Klik met de rechtermuisknop op een ongebruikte printer en selecteer Eigenschappen.
5 Klik op de tab Poorten.
6 Schakel het selectievakje Ondersteuning in twee richtingen inschakelen uit.
7 Klik op OK.
Door deze instellingen te wijzigen, schakelt u de functies voor bidirectionele communicatie van de printer, zoals
gegevensoverdracht, statuscontrole en extern bedieningspaneel, uit.
201


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