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Wat moet ik doen als ik geen document kan afdrukken?
Controleer of uw printer aan staat en of de printerkabel correct is aangesloten op de poorten van de printer en uw computer.
Controleer of uw printer compatibel is met het Windows-besturingssysteem dat op uw computer is geïnstalleerd.
U moet mogelijk een printerstuurprogramma installeren voordat u uw printer kunt gebruiken. Raadpleeg de handleiding
bij uw printer voor meer informatie.
Als uw printer niet werkt nadat uw computer weer wordt geactiveerd vanuit een energiebesparingsstand (slaap- of
sluimerstand), start u de computer opnieuw op.
Als uw printer over functies voor bidirectionele communicatie beschikt, kunt u mogelijk afdrukken door deze functies op
uw computer uit te schakelen. Voer de volgende stappen uit:
1 Klik op Start en Apparaten en printers.
2 Klik met de rechtermuisknop op het pictogram voor de printer en selecteer Eigenschappen.
3 Klik op het tabblad Poorten.
4 Schakel het selectievakje Ondersteuning in twee richtingen inschakelen uit.
5 Klik op OK.
Hierdoor schakelt u de functies voor bidirectionele communicatie van de printer, zoals gegevensoverdracht,
statuscontrole en extern bedieningspaneel, uit.
152


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