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Ondersteuningsopties
Kan ik mijn vragen op ieder moment versturen?
Ja, u kunt uw vragen 24 uur per dag, 7 dagen per week versturen. Houd er echter rekening mee dat ons e-Support Team uw
vragen slechts van maandag tot vrijdag tussen 8 uur 's ochtends en 6 uur 's avonds kan beantwoorden.
Wat kost mij het gebruik van e-Support?
Helemaal niets. Dit is een gratis dienst aangeboden aan alle geregistreerde VAIO-klanten!
Hoe weet ik wanneer het e-Support Team mijn vraag/geval heeft beantwoord?
Zodra uw geval door ons e-Support Team is behandeld, ontvangt u een e-mail met de bevestiging dat uw geval is bijgewerkt.
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