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Additional Information
Troubleshooting
If you experience any of the following difficulties while
using the amplifier, use this troubleshooting guide to
help you remedy the problem. Should any problem
persist, consult your nearest Sony dealer.
There’s no sound or only a very low-level sound is heard.
/ Check that the speakers and components are
connected securely.
/ Press MUTING if the MUTING indicator
turns on.
/ Make sure you select the correct component
on the amplifier.
/ Check wether or not you used the
appropriate AV cables.
The left and right sounds are unbalanced or reversed.
/ Check that the speakers and components are
connected correctly and securely.
Severe hum or noise is heard.
/ Check that the speakers and components are
connected securely.
/ Check that the connecting cords are away
from a transformer or motor, and at least 10
feet (3 meters) away from a TV set or
fluorescent light.
/ Place your TV away from the audio
components.
/ The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with alcohol.
No sound or only a very low-level sound is heard from
the rear speakers.
/ Select the appropriate centre mode (see page
10).
/ Adjust the speaker volume appropriately (see
page 10).
/ Make sure you turned on the surround mode.
Note
The Dolby Surround effect is dependent on the software
and reception mode being used.
Check the speaker leves using the test mode and make
sure to use stereo recordings and to set the TV and VCR
to stereo reception mode.
No sound is heard from the centre speaker.
/ Select the appropriate centre mode (see page
10).
/ Adjust the speaker volume appropriately (see
page 10).
Surround effect cannot be obtained.
/ Make sure you turn on the surround mode.
No picture or an unclear picture is seen on the TV screen.
/ Select the appropriate function on the
amplifier.
/ Place your TV away from the audio
components.
Recording cannot be made.
/ Check that the components are connected
correctly.
No picture or a scrambled picture from the connected
Pay-TV decoder.
/ Select the channel using the VCR (see
“Connections Using EURO-AV Terminals”).
The remote does not function.
/ Point the remote at the remote sensor g on
the amplifier.
/ Remove the obstacles in the path of the
remote and the amplifier.
/ Replace both batteries in the remote with new
ones if they are weak.
/ Make sure you select the correct function on
the remote.
Additional Information
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