18
6 We would like to inform you that the diagnostic fee of your product shall be paid by you
if:
a) the diagnosis of your product performed by Sony or by an authorized Sony Service
center proves that you will not be entitled to a repair under this guarantee (for whatever
reason) to rectify the defect;
b) or your product is working properly and no hardware fault could be diagnosed.
7 Faulty Pixels Policy:
The permitted number of defective pixels in flat panel displays that meet the
requirements of ISO 13406-2 represents less than 0.0005% of the total. The VAIO
Support web site Hot News section (http://support.vaio.sony.eu/) includes a "Faulty
Pixels Policy" topic which allows you to verify the Faulty Pixels Policy applicable to your
VAIO computer.
8 This clause 8 is only applicable in certain European countries. Please contact an
authorized Sony service/support center for further questions:
In the event you have officially requested the removal of the Microsoft
®
operating
system, all your rights under this Sony Guarantee Terms and Conditions will no longer
apply to your VAIO computer and will become void. After the uninstallation of the
Microsoft
®
operating system, Sony shall not assume any responsibility for the proper
functioning of any other pre-installed software application in conjunction with operating
system other than Microsoft
®
operating system. In the event of any recall or voluntary
recall action concerning a VAIO computer of same product category as your VAIO
computer, your VAIO computer will no longer be entitled to be subject to any Sony
inspection.
