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Check that headphones are not connected
to the receiver.
Press (muting) to cancel the muting
function.
Try pressing the input button on the remote
control or turning INPUT SELECTOR on the
receiver to select the input to which you
want to listen.
If you want to listen to sound from the TV
speaker, set [Audio Out] to [TV + AMP] in the
[HDMI Settings] menu. If you cannot play
multi-channel audio source, set [AMP].
However, the sound will not be output
through the TV speaker.
Sound may be interrupted when the
sampling frequency, number of channels or
audio format of audio output signals from
the playback device is switched.
If you are listening with BLUETOOTH
headphones, check that the [Bluetooth
Mode] is set to [Transmitter].
Sound for the center channel is not output
if you set the speaker pattern to a setting
that does not have a center speaker or
when [DSD Native] is set to [On] and a DSD
multi-channel source is being played back.
Sound for surround left/right channels is
not output if you set the speaker pattern to
a setting that does not have surround
speakers or when [DSD Native] is set to [On]
and a DSD multi-channel source is being
played back.
No sound from [USB], [Bluetooth] (only
when [Bluetooth Mode] is set to [Receiver]),
[Home Network], and [Music Service List] is
output to the Zone 2 speakers if you set
[DSD Native] in [Audio Settings] to [On].
When a TV is connected to the receiver via
an HDMI OUT A (TV) jack that supports the
eARC or ARC function, sound from the TV is
not output from the speakers connected to
the receiver.
Set [Control for HDMI] to [On] in the [HDMI
Settings] menu.
Make sure that your TV is compatible with
the eARC or ARC function.
Make sure that the HDMI cable is connected
to a jack on your TV that is compatible with
the eARC or ARC function.
Set the eARC or ARC function of your TV to
on.
If you connect to a TV that is compatible
with the ARC function but not compatible
with the eARC function, set [eARC] to [Off]
in the [HDMI Settings] menu.
There is a time gap between the visual
display on the TV and the audio output from
the speaker connected to the receiver.
Change the [A/V Sync] settings in the
[Audio Settings] menu.
Adjust the A/V Sync settings on the TV. For
details, refer to the operating instructions
of the TV.
The surround effect cannot be obtained.
Be sure to select the optimal sound field for
the content. For details on the sound fields,
see “Selectable sound fields and their
effects” (page 49).
[Dolby Surround] and [Neural:X] do not
work when the speaker pattern is set to
[2.0] or [2.1].
The sound lags behind the picture.
When you listen to sound from one of the
following sources and watch video using the
Wireless Multi-Room function, the sound is
delayed in order to synchronize it with the
sound output from the speakers in another
location.
Devices connected to the HDMI IN,
OPTICAL IN, COAXIAL IN, or AUDIO IN jacks
TVs compatible with the eARC or ARC
function and connected to the HDMI OUT
A (TV) jack
If the sound lag bothers you, deactivate the
synchronization with speakers in another
location* by the following procedure.
* If you deactivate the synchronization with
other speakers, the sound and video output
from the receiver will be synchronized, but
the sound output from speakers in another
location will be delayed.
If sound is input from :
1 Press OPTIONS.
The options menu appears.
2 Select [Multi-room Sync] - [Off].
If sound is input from :
1Press AMP MENU.
The menu is displayed on the display panel of
the receiver.
2Press / and to select “<AUDIO>”
(Audio Settings) - “M/R SYNC” - “OFF.
56


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