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Troubleshooting
Picture
Even though you set the aspect ratio
in “TV Type” of the “SCREEN
SETUP” menu the picture does not
fill the screen.
The aspect ratio of the disc is fixed on your DVD.
There is no picture from your VCR
connected to the LINE IN jacks.
The DVD player must be in standby mode to view
pictures from your VCR.
Sound
There is no sound. Re-connect the connecting cord securely.
The connecting cord is damaged.
The player is connected to the wrong input jack on the
amplifier (receiver) (page 52).
The amplifier (receiver) input is not correctly set.
The player is in pause mode or in Slow-motion Play
mode.
The player is in fast forward or fast reverse mode.
If the audio signal does not come through the DIGITAL
AUDIO OUT (OPTICAL or COAXIAL) jack, check the
audio settings (pages 55).
Sound is noisy. When playing a CD with DTS sound tracks, noise will
come from the OUT AUDIO L/R jacks (page 35) or
DIGITAL OUT (OPTICAL or COAXIAL) jack.
The sound volume is low. The sound volume is low on some DVDs. The sound
volume may improve if you set “Audio DRC” to “TV”
(page 57).
Operation
The disc does not play. The disc is turned over.
Insert the disc with the playback side facing down on the
disc tray.
The disc is skewed.
The player cannot play certain discs (page 6).
The region code on the DVD does not match the player.
Moisture has condensed inside the player.
The player cannot play CD-Rs, CD-RWs, DVD-Rs or
DVD-RWs that are not finalized (page 7).
Make sure the TV
/ DVD·VIDEO switch is set correctly.
Select correctly VIDEO or DVD with SELECT DVD/
VIDEO button.
The MP3 audio track cannot be
played (page 78).
The DATA CD is not recorded in the MP3 format that
conforms to ISO9660 Level 1/Level 2 or Joliet.
The MP3 audio track does not have the extension “.MP3”.
The data is not formatted in MP3 even though it has the
extension “.MP3”.
The data is not MPEG1 Audio Layer 3 data.
The player cannot play audio tracks in MP3PRO format.
The JPEG image file cannot be
played.
The DATA CD is not recorded in JPEG format that
conforms to ISO9660 Level 1/Level 2 or Joliet.
The JPEG image file does not have the extension “.JPG”
or “.JPEG”.
The data is not formatted in JPEG even though it has the
extension “.JPG” or “.JPEG”.
Length or width of the image is more than 4720 dots.
Symptom Remedy
106


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