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Displaying this monitor’s information
While the monitor is receiving a video signal, press and
hold the MENU button for more than 5 seconds until the
information box appears.
Press the MENU button again to make the box disappear.
If any problem persists, call your authorized Sony dealer and give
the following information:
Model name: SDM-HS74, SDM-HS94, SDM-HS74P or SDM-
HS94P
Serial number
Detailed description of the problem
Date of purchase
Name and specifications of your computer and graphics board
Picture is fuzzy Adjust the brightness and contrast (page 12).
Adjust the pitch and phase (analog RGB signal only) (page 12).
x Problems caused by a computer or other equipment connected, and not
caused by the monitor
Set the resolution to SXGA (1280 × 1024) on your computer.
Picture is ghosting Eliminate the use of video cable extensions and/or video switch boxes.
Check that all plugs are firmly seated in their sockets.
Picture is not centered or sized
properly (analog RGB signal only)
Adjust the pitch and phase (page 12).
Adjust the picture position (page 13). Note that some video modes do not fill the screen to
the edges.
Picture is too small x Problems caused by a computer or other equipment connected, and not
caused by the monitor
Set the computer’s resolution to the screen’s resolution.
Picture is dark Adjust the brightness using the BRIGHTNESS menu (page 12).
Adjust the backlight (page 11).
Adjust the brightness using the button (page 10).
It takes a few minutes for the display to become bright after turning on the monitor.
Wavy or elliptical pattern (moire)
is visible
Adjust the pitch and phase (analog RGB signal only) (page 12).
Color is not uniform Adjust the pitch and phase (analog RGB signal only) (page 12).
White does not look white Adjust the color temperature (page 13).
Monitor buttons do not operate
( appears on the screen)
If the menu lock is set to ON, set it to OFF (page 15).
The monitor turns off after a while x Problems caused by a computer or other equipment connected, and not
caused by the monitor
Set the computer’s power saving setting to off.
Resolution displayed on the menu
screen is incorrect
Depending on the graphics board setting, the resolution displayed on the menu screen
may not coincide with the one set on the computer.
Symptom Check these items
INFORMATION
MODEL : SDM-HS74
SER . NO : 1234567
MANUFACTURED : 2004-52
MENU
Example
Model name
Serial number
Week and year
of manufacture
41


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