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Support
GUARANTEE
2. Where SCEE has put this product on the market in
Australia and New Zealand, this Guarantee is valid in
Australia and New Zealand, provided:
i. the original sales receipt or invoice or other proof
of purchase (indicating the date of purchase and
retailer’s name) is presented together with the
defective Product within the Guarantee period (and
has not been altered or defaced since the date of
original purchase); and
ii. the Guarantee seal and the serial number on the
Product have not been damaged, altered, defaced or
removed.
3. To avoid damage to or loss/erasure of removable data
storage media or peripherals, you must remove these
before submitting the Product for guarantee service.
4. Repair or replacement will involve installation of the
latest software or firmware updates for the Product.
5. You may not claim under this Guarantee when the
Product is damaged as a result of:
i. commercial use, accident, fair wear and tear,
negligence, abuse, or misuse (including, without
limitation, failure to use this Product for its normal
purpose and/or in accordance with instructions on
proper use and maintenance, or installation or use
in a manner inconsistent with applicable local
technical or safety standards);
ii. use in conjunction with any unauthorised peripheral
(including, without limitation, game enhancement
devices, adaptors and power supply devices);
iii. any adaptation or adjustment to, or alteration of, the
Product carried out for any reason, and whether
properly carried out or not;
iv. maintenance or repairs carried out other than by a
SCEE authorised service facility; or
v. use in conjunction with unauthorised software,
virus infection, or fire, flood or other natural
calamity.
6. You may not claim under this guarantee where you are
in material breach of your system software licence
(see http://www.scei.co.jp/psp-eula).
7. To the extent permitted by applicable law, this
Guarantee will be your sole and exclusive remedy in
relation to defects in this Product and all other
guarantees, warranties, terms and conditions, express
or implied by statute or otherwise, in respect of this
Product are excluded and neither SCEE nor any other
Sony entity, or their suppliers or authorised service
facilities, will be liable for any special, incidental,
indirect or consequential loss or damage.
If this Product needs any repair which is not covered by
this Guarantee, please call your local Customer Service
helpline for advice. If your home country is not one of
those listed, please contact your retailer.
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