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Top page > Other Information > Troubleshooting > microSD Card
microSD Card
The Reader does not detect the microSD card, or cannot open an item stored on the microSD.
● If you have formatted the microSD card on the computer, the Reader may not be able to detect it. Use the Reader to format the microSD
card. See Details.
● It may take a while for the Reader to detect the microSD card and load all files stored on it. Wait a little longer after inserting the microSD
card to the card slot.
● Make sure that the microSD card is supported by the Reader. See Details.
● Make sure that the microSD card is inserted properly. See Details.
● Make sure that the gold contact point of the microSD card and the card slot are clean. If dirty or dusty, clean them carefully.
● The Reader may not have been authorized. Authorize the Reader first. For details, refer to the [Help] menu of the Reader software.
Cannot save the book or other items on the microSD card.
● The Reader does not offer a feature that enables you to move files to or from the microSD card. You need to use the Reader software to
do so.
● Data transferred via drag-and-drop may not be displayable on the Reader, or thumbnails of the data may not be properly displayed on
the Reader. Sony recommends that you transfer data via the Reader software.
Cannot delete the book or other items from the microSD card.
● Make sure that the microSD card is unlocked. Look for a small lock switch on the left side of the card and slide it to the unlocked position.
● You cannot delete the file if it is read-only. You must use the computer and remove the read-only attribute from the file.
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