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Chapter6 Additional information
Getting Help
Sony offers several support options for your CLIE handheld. When you have
questions or trouble, please refer to one of the following for a solution:
Read This First (supplied), Operating Instructions (this guide), and
Add-on Application Guide (supplied) explain how to use your CLIE
handheld.
Your Sony CLIE Handheld support Web site
http://www.sony.com/peg/support/
Provides the latest information on your CLIE handheld. On this Web
site, you will find:
Frequently Asked Questions (FAQs)
Online Operating Instructions
Installation information
Software updates
Online knowledge base
The Sony e-mail support service answers your questions by e-mail.
Send your question, and a customer service representative will send you
a reply. You can use the e-mail form at
http://www.sony.com/peg/support/
The Sony fax-back service provides you with answers to commonly
asked questions. You can use this automated service to request a list of
available topics and then select the topics that you want to receive. To
contact the Sony fax-back service, call
1-877-760-SONY (7669) .
The Sony Customer Information Service Center offers information
about your CLIE handheld and other Sony products that work with
your computer. To contact the Sony Customer Information Service
Center, call
1-877-760-SONY (7669) .
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