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Sony VAIO Desktop User Guide
Getting help
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About CDs and floppy disks
My CD/DVD tray does not open
To open the disc drive, proceed as follows:
With the eject button:
1 Make sure the power is turned on.
2 Press the eject button on the appropriate disc drive.
Using My Computer:
1 Click Start, and then My Computer.
2 Right-click the disc drive icon.
3 Select the Eject option.
The disc drive opens and you can retrieve the disc.
If the disc tray still does not eject, the CD/DVD-writing application software may be stopping it. Make sure
the application is closed before you proceed.
I cannot play a CD
After inserting the CD, wait for a few seconds for the system to detect it before you try to access it.
Make sure the label of the disc is facing outwards.
If the disc requires software, make sure the software is installed according to the instructions of the
program.
Check the volume of your speakers.
Clean the disc with an appropriate cleaner.
Moisture condensation may have occurred. Leave the computer for at least 1 hour before turning it on.
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