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Troubleshooting
If you experience any of the following difficulties while using this
software, use this troubleshooting guide to remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Please also refer to your computer’s manual, as well as the
“Readme.txt” file installed on the hard disc with the software.
Problem Cause/countermeasure
Additional Information
The message “Communication
port cannot be opened.” appears.
Another application may be using the serial port.
n Quit the other application.
The message “Port not registered
in System was used.” appears.
You selected a port that is not available on your
computer during serial port setup.
n Select a valid port while referring to the
instruction manual for your computer.
The message “Cord Connection
Error” appears.
The connector from the computer adapter is not
connected properly to the serial port of the
computer, or connected to a port that is not
selected during serial port setup.
n Check the connector for normal connection.
The monaural (2P) mini-plug cord from the
computer connector is not connected properly to
the MD deck, or MD deck power cord is not
connected to a power outlet.
n Check the monaural (2P) mini-plug cord for
normal connection.
n Make sure that the power cord from the MD
deck is connected to a power outlet.
No screen response or screen
error.
Character input, recording,
editing etc., cannot be done.
The disc’s protect tab may be set for write protect.
n Slide the tab so that recording is possible.
The MD may probably be a commercial playback-
only MD (an MD with prerecorded tracks).
n Character input, recording, editing, etc., are
not possible on commercial playback MDs.
n Turn the power of the MD deck off and on,
and then restart the MD Editor 2.
n Start up another application often used and
check if computer functions properly.
n After uninstalling (page 14), try re-installing
(page 12).
17


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